Vector Uploads Temporarily Disabled

Adobe Employee ,
Aug 22, 2018 Aug 22, 2018

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Hi all, We have temporarily disabled all vector uploads at both Fotolia and Adobe Stock for maintenance. We will resume uploads as soon as possible and will update in this forum post when that happens. We apologize for the inconvenience and appreciate your patience.

Kind regards,

Mat Hayward

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Adobe Employee , Sep 13, 2018 Sep 13, 2018
Thank you for your patience everyone. I am pleased to inform you that vector uploads are back up and running.kind regards,Mat Hayward

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New Here ,
Sep 03, 2018 Sep 03, 2018

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Any update on when vector uploads will be working again?

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Adobe Community Professional ,
Sep 04, 2018 Sep 04, 2018

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Mat said that he will give a status report as soon as he has more information. So no news, bad news.

Regards, Abambo
Hard- and Software Engineer and Photographer.

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Community Beginner ,
Sep 04, 2018 Sep 04, 2018

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Hi!
I tried to upload (like the data upload) and sent the vectors to the review team and everything went seamless.

The data upload was ok and the approved my content (I've got the emails as well).

In addition those pictures appeared in my portolio too.

The red  bar on the top of the contributor page is still shown though.

Maybe they're fixed that issue?

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Participant ,
Sep 04, 2018 Sep 04, 2018

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Can you give the number of your last accepted vector?

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Explorer ,
Sep 04, 2018 Sep 04, 2018

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Sadly, it does not work for me on Fotolia. Some updates on this issue would be much appreciated.

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Explorer ,
Sep 04, 2018 Sep 04, 2018

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I just tried again on Fotolia. Does not work for me either. It's been 13 days.

I tried than on the Adobe too, [first time] but did not get through for me. I tried with a zipped file, than a single eps. file. It is showing error.

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Community Beginner ,
Sep 04, 2018 Sep 04, 2018

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I only use Adobe contributor area.

I uploaded my pictures around last week but I just sent them this week to the review team.

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Community Beginner ,
Sep 04, 2018 Sep 04, 2018

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Yesterday I uploaded 600+ zips and I'm gonna send it in smaller batches.

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New Here ,
Sep 04, 2018 Sep 04, 2018

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Where are you from? maybe this block is limited to Europe or some geographical areas.  I'm Starting to think that is linked with new copyright laws that probably will be introduced after september 12.

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Explorer ,
Sep 04, 2018 Sep 04, 2018

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Where are you located? [I am not sure that matters, but is not working for me in USA]

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Community Beginner ,
Sep 04, 2018 Sep 04, 2018

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I guess you too from Hungary, right?

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Community Beginner ,
Sep 04, 2018 Sep 04, 2018

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it isn't working in Germany too...

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Community Beginner ,
Sep 04, 2018 Sep 04, 2018

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So you all are trying this: Sell stock photos, videos, vectors online | Adobe Stock Contributor​ ?

And isn't the data upload work?
How can it be? 😕

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Explorer ,
Sep 04, 2018 Sep 04, 2018

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Usually I upload from Fotolia, but at your suggestion I tried at Adobe Stock Contributors. I got the error message immediately , it was no upload at all, so I could not get to the data part.

[yes I am Hungarian/American]

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Community Beginner ,
Sep 04, 2018 Sep 04, 2018

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Ah, I see -  so the vector upload just is working for a few selected members? And Adobe wants to get rid of the others????? Great information policy by Adobe; shows how much they respect their contributors...

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Adobe Employee ,
Sep 04, 2018 Sep 04, 2018

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I'm sorry everyone but there is no update at this time. I will be sure to let you know the moment I learn of either the restoration of vector uploads or an estimated date.

Thank you,

Mat Hayward

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Participant ,
Sep 04, 2018 Sep 04, 2018

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I'm sorry, but that's not good enough. This has been down for nearly 3 weeks. When I see "temporarily disabled", I think a few hours, maybe a day at the most. I understand that you may not be able to give us an exact date as to when service will be restored, but it would be nice to know WHY it's been disabled? WHAT kind of maintenance you're doing and why its taking so long to get right? Roughly WHEN we can expect it to be back up? 

I'd like to see what would happen if you suspended photo uploads for a month with no advance notice, reason, or status updates. I hate to say it, but it seems like Adobe really doesn't care all that much about Vector Illustrators.

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New Here ,
Sep 04, 2018 Sep 04, 2018

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Thank you for checking in, Mat, and letting us know it's still disabled. I'm a relatively new contributor, and I had a goal of getting 300 approved files in 2018 in order to obtain the free CC subscription for a year. Would you consider extending the deadline for vector artists to match the amount of time that the vector uploads have been disabled?

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Adobe Employee ,
Sep 04, 2018 Sep 04, 2018

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There is no deadline for the CCP giveaway. It will go this year while supplies last. You will still be able to qualify.

Thanks for your patience,

Mat

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Community Beginner ,
Sep 10, 2018 Sep 10, 2018

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Hi Mat, how long will be this silence about uploading vector to the stock? But please don't answer like template..

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Community Beginner ,
Sep 10, 2018 Sep 10, 2018

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We all asked the same question. Just be patient, create your content then you can upload them all at once! (hopefully soon )

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Community Beginner ,
Sep 10, 2018 Sep 10, 2018

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I lost faith that soon..

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Explorer ,
Sep 06, 2018 Sep 06, 2018

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I think this is not a technical issue but a "delimitation" decision and this "temporary condition" can take longer than we thought.

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Community Beginner ,
Sep 06, 2018 Sep 06, 2018

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That's what I thought too - but wouldn't it be easier for Adobe not to accept so many vectors instead of confusing and scaring the contributors away?

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Adobe Community Professional ,
Sep 06, 2018 Sep 06, 2018

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Vector uploads are disabled and they are for some reason unknown to all of us except Adobe. All the rest is speculation. The first really interesting question was the one regarding the CC give away for 300+ contributions.

Regards, Abambo
Hard- and Software Engineer and Photographer.

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