When I download a preview image, the name is "Authorization_Release_Form"

New Here ,
Jun 04, 2020 Jun 04, 2020

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For some reason, image previews download as "Authorization_Release_Form" instead of the name of the image. 

 

Screen Shot 2020-06-04 at 8.21.41 AM.png

Is there a way to download a preview of the image with the stock # of the image. So once it is approved by client, I can easily reference the stock number. 

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Account management, Contributor critique, Troubleshooting

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Adobe Employee ,
Jun 04, 2020 Jun 04, 2020

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Hi Annie,

Could you provide some more information about this issue please?

How are you downloading the file, from within a Creative Cloud app or from the Adobe Stock website?

Could you please provide the ID number of one of the preview files?

Any other info you can provide would be helpful.

EBQ

EBQ

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