Where could I write something to the Adobe Stock Contributor support?

Community Beginner ,
May 27, 2020

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Hi. Any of you know where could I write something to the Adobe Stock Contributor support? What's the exact email address? I opted out from the GPP Program on Pond5 and since then, since that exact day, my sales on Adobe Stock completely stopped. I'd like to ask for where's the correlation, as it isn't supposed to be there.

Thank you

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Account management, Contributors, Troubleshooting

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Adobe Community Professional ,
May 27, 2020

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Hi Jumpystone,

We are really sorry about your experience. Since recently there have been some indexing issues. Several of us are affected, and that do affect sales. Since Adobe has been notified on several occasions about it I believe they should be working on it. You may first check to find out if you might be affected, so you can include that in your report if you are. However whenever I have issues I wish to alert Adobe about, I click on the "Contact us" at the bottom of the contributor page.

 

Best wishes

JG

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Community Beginner ,
May 27, 2020

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Thank you so much. It's a very uncomfortable situation, I'm upset and tired about these continue issues.

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Community Beginner ,
Jun 03, 2020

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Adobe Community Professional ,
Jun 03, 2020

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The following link seem to be a continuation of this conversation https://community.adobe.com/t5/stock/so-they-say-it-s-normal-sales-graph/m-p/11179898?page=1#M51739

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