Why is there a download in my profile, but the amount of the charge does not increase ??

New Here ,
Dec 22, 2018

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Good day. Why is there a download in my profile, but the amount of the charge does not increase ??

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Why is there a download in my profile, but the amount of the charge does not increase ??

New Here ,
Dec 22, 2018

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Good day. Why is there a download in my profile, but the amount of the charge does not increase ??

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Dec 22, 2018 0
Abambo LATEST
Adobe Community Professional ,
Dec 22, 2018

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Hi,

If I understood your question well, you had a sale and your revenues did not increase accordingly?

I suggest to contact support by using the "contact us" link at the footer of the contributor page. Support is quite responsive. But please allow some time because of Christmas.

Regards, Abambo
Hard- and Software Engineer and Photographer.

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