Your account has a validation status issue. You should Contact us. Please help !!!

[Rostislav Lutsenko]

Hello,

I have this problem for some time, this message: "Your account has a validation status issue. You should Contact us."
and I can't do anything on the screen, except accessing Adobe ID settings.

I sent a message to the "Contact us" link, but no answer.

What I should do next ? What is wrong ? How can I validate and what to validate ?

THX

[thatsmauri · Accepted solution]

Apart from contacting them (what you already did), there is not much that you can do. It may take a few days until you get a response back, so please be patient. It's the weekend right now, so you may want to wait until the middle of next week at last.