20 images after cancelling stock?

[Mikey186]

I have NOOOO idea what happened, so days ago, I have cancelled my Stock subscription before the billing date, and thankfully it did cancelled, and so today, I looked into Stock, and I have 20 images in my account, so even if I cancelled before the billing date, it had passed, I have 20 images....so could I still download 20 images? or would I pay each image? I only have a CC Student prepaid subscription

[Beverley Gray]

Hi there

Please check the FAQ:

https://helpx.adobe.com/stock/help/plans.html

If I cancel my membership, can I still use any unused licenses in my account?
No. You can use your available licenses as long as your membership is active, but you forfeit any unused licenses upon cancellation of your membership.

Thanks

Bev

[Mikey186]

Huh, but I have 20 images left, if I use that, would it charge on my card?

[Beverley Gray · Accepted solution]

It sometimes take a few days for the image allocation to be updated after cancellation of the membership.

If you need to purchase images, details of the plans are available here - https://stock.adobe.com

Thanks

Bev

[jakobb86855237]

This is such a scam! I've ended my subscription (the mail said it ends the 5th of June) and I can't use my 63 licenses?

If that's the case it's really embarrassing. Would I recommend Adobe Stock to people? Ummm... no.

[Beverley Gray]

Hi Jakob B

You can use the 63 licenses before the 5th of June.

See Common Questions, Adobe Stock

Thanks

Bev