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Accidental download

New Here ,
Jan 15, 2021 Jan 15, 2021

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Hi there, while downloading approximately 75 standard images worth 1 credit each, I realized I accidentally included a premium image worth 25 credits. Is there any way to have this reversed as I would prefer to find another image worth 1 credit instead of using one worth 25? The image is ##392321671. Thank you in advance.

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Adobe Employee ,
Jan 15, 2021 Jan 15, 2021

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Hello nanciec58258847, 

For Premium assets credit/refund request, Please contact customer care, https://helpx.adobe.com/contact.html, for assistance with your issue. If you click on the chat icon in the lower right corner you'll see an options link for contacting our custome care team.

Hope this helps !!!!

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