I have accidently licensed an image that I didn't intend to. I didn't even notice I did it until I was trying to license another and it wouldn't let me. Is there a way to remove it from my listings? It's the most recent one.
Please tell us about the asset id.
I also licensed an image by accident. #314257229 © Laura Pashkevich
How can I undo this. Is it possible to have one added back to my account?
It's very easy to accidentally click the license button. I would recommend a second button to be added to verify the purchase.
This is the ID #314257229
I have verified that you have licensed 314257229 asset and have granted you 1 replacement license. Please delete asset from any downloads or library at your end.
Ok, thank you so much, hopefully I can get some answers from them ❤️
Sorry for the trouble it has caused to you.
Since you have accidentally licensed 1 Adobe Stock file, I have added 1 image license to your account so that you can use it against a different image.
Hope that helps!
Feel free to update this thread in case of any additional questions.
Thank you so much ❤️ you guys are great!
I also licensed an image by accident. #252789194
Is it possible to have one added back to my account? It's very easy to accidentally click the license button. I would recommend a second screen to be added to verify the purchase.
Our product management team is evaluating this feature in consideration of the feedback provided by customers like you.
I've verified you licensed the asset and granted you a replacement for it.
I also accidentally authorized 2 images: # 205024468 (Lightfield Studios) and # 306994564 (Lilanakani).
As you can see, the first is similar to another photo and the second is not at all in my theme.
Can you cancel these 2 images and add them to my account?
Thank you so much.
I have verified that you have licensed these assets and have granted you 2 replacement license. Please delete assets from any downloads or library at your end.