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Accidental License

New Here ,
May 13, 2021 May 13, 2021

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Hi, I am new to Adobe Stock and I thought I could license images to try them out and unlicense them if they did not work, though I cannot seem to unlicense the photos that I am not able to use. I am now out of assets and I am hoping I can get some help putting them back. Below are the images I do not need to use.

#120193543

#122370296

#291070420

#296583169

#262320619

#260656199

#130434714

#305328025

#96119231

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Licensing , Troubleshooting

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Community Expert ,
May 14, 2021 May 14, 2021

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No, you can't unlicense. The previews are there for testing. Next month you will get again 10 assets allocated. Or you can buy assets if you need more.  I'm not sure if Adobe is willing to accept that you "accidentally" licensed 9 assets, but you can always try to contact customer care. Adobe customer care can be contacted here: https://helpx.adobe.com/contact.html - click the small callout at the lower right of the screen.

 

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703)

ABAMBO | Hard- and Software Engineer | Photographer

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New Here ,
May 14, 2021 May 14, 2021

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Thank you, this helps a lot.

 

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Community Expert ,
May 14, 2021 May 14, 2021

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You're welcome.

ABAMBO | Hard- and Software Engineer | Photographer

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