Accidental License

New Here ,
Sep 18, 2019 Sep 18, 2019

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Hi,

 

I accidentally licenced an image without meaning to while scrolling. It was https://stock.adobe.com/search?filters%5Bcontent_type%3Aphoto%5D=1&filters%5Bcontent_type%3Aillustra...

 

How can I cancel the license? Thank you! 

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Adobe Employee ,
Sep 19, 2019 Sep 19, 2019

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Hi MissKristelle

 

I see you have an active Stock subscription under the same ID as with forums. I don't see any license of the image that you have shared. Could you please confirm from the license history as well? Also, I think you clicked on 'Download preview' option which means you have not licensed the actual image but a watermarked version of the image. 

 

Feel free to update the thread for any other questions. 

 

Thanks 

Kanika

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