Welcome Dialog

Welcome to the Community!

We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.


Accidental License

New Here ,
May 13, 2021 May 13, 2021

Copy link to clipboard

Copied

Hi, I am new to Adobe Stock and I thought I could license images to try them out and unlicense them if they did not work, though I cannot seem to unlicense the photos that I am not able to use. I am now out of assets and I am hoping I can get some help putting them back. Below are the images I do not need to use.

#120193543

#122370296

#291070420

#296583169

#262320619

#260656199

#130434714

#305328025

#96119231

TOPICS
Licensing, Troubleshooting

Views

131

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
May 14, 2021 May 14, 2021

Copy link to clipboard

Copied

No, you can't unlicense. The previews are there for testing. Next month you will get again 10 assets allocated. Or you can buy assets if you need more.  I'm not sure if Adobe is willing to accept that you "accidentally" licensed 9 assets, but you can always try to contact customer care. Adobe customer care can be contacted here: https://helpx.adobe.com/contact.html - click the small callout at the lower right of the screen.

 

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703)

ABAMBO | Hard- and Software Engineer | Photographer

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
May 14, 2021 May 14, 2021

Copy link to clipboard

Copied

Thank you, this helps a lot.

 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
May 14, 2021 May 14, 2021

Copy link to clipboard

Copied

LATEST

You're welcome.

ABAMBO | Hard- and Software Engineer | Photographer

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources
Buy Adobe Stock
Getting Started