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Accidental licensing

New Here ,
Nov 12, 2022 Nov 12, 2022

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I have accidentally licensed Image #141373559 while browsing, I have no use for this image and also didn't realise it wouldn't be available in my subscription, how do I go about reversing this as I cannot use this image?

 

Thanks

Victoria

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Licensing , Plans and purchase , Troubleshooting

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correct answers 1 Correct answer

New Here , Nov 12, 2022 Nov 12, 2022

Solved by the awesome Twitter support crew

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New Here ,
Nov 12, 2022 Nov 12, 2022

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Solved by the awesome Twitter support crew

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Community Expert ,
Nov 13, 2022 Nov 13, 2022

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For other people finding this thread: Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled! If the chat window fails to open, or is non-responsive, use a different device to start the interaction.
Support phone numbers may be found here: https://helpx.adobe.com/contact/phone.html. Please note that phone charges may apply.

For support via Twitter:
https://twitter.com/AdobeCare

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)

ABAMBO | Hard- and Software Engineer | Photographer

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