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Accidental premium stock image download

New Here ,
Oct 28, 2022 Oct 28, 2022

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I accidentally downloaded a premium stock image I do not want for hundreds of credits. Is it possible to return the image? The image is #513436945.

 

Thanks.

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Download , Licensing , Plans and purchase

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correct answers 2 Correct answers

Adobe Employee , Oct 28, 2022 Oct 28, 2022

Hi @Kristen263731221atq,

Community here cannot assist you with this type of issue. You will need to contact customer care for assistance.
 https://helpx.adobe.com/contact.html

Click on the chat icon in the lower right portion of the page. If you are unable to see this feature you may need to scroll down before it will appear or set your browser to private or incognito mode. Declining any Adobe Cookies may affect the presence of the chat feature.

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Adobe Employee , Oct 28, 2022 Oct 28, 2022

Hello Kristen263731221atq, 

For Premium assets, Please contact customer care, https://helpx.adobe.com/contact.html, for assistance with your issue. If you click on the chat icon in the lower right corner you'll see an options link for contacting our custome care team.

Hope this helps !!!

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Adobe Employee ,
Oct 28, 2022 Oct 28, 2022

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Hi @Kristen263731221atq,

Community here cannot assist you with this type of issue. You will need to contact customer care for assistance.
 https://helpx.adobe.com/contact.html

Click on the chat icon in the lower right portion of the page. If you are unable to see this feature you may need to scroll down before it will appear or set your browser to private or incognito mode. Declining any Adobe Cookies may affect the presence of the chat feature.

EBQ

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Adobe Employee ,
Oct 28, 2022 Oct 28, 2022

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Hello Kristen263731221atq, 

For Premium assets, Please contact customer care, https://helpx.adobe.com/contact.html, for assistance with your issue. If you click on the chat icon in the lower right corner you'll see an options link for contacting our custome care team.

Hope this helps !!!

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