Welcome Dialog

Welcome to the Community!

We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.


accidental purchase - 2 pictures

New Here ,
Oct 25, 2019 Oct 25, 2019

Copy link to clipboard

Copied

I accidentally purchased 2 pictures, and we run out of credit. We haven't seen the price, we thought they cost 1 credit each, we realized only when we run out of credits!

Can you delete and refund these licences? 

 

ID  #113488701

ID  #203147641

 

thanks

TOPICS
Licensing, Plans and purchase

Views

134

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Oct 25, 2019 Oct 25, 2019

Copy link to clipboard

Copied

LATEST

Hello,

Please contact customer care: https://helpx.adobe.com/contact.html for assistance with this issue.

EBQ

 

EBQ

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources
Buy Adobe Stock
Getting Started