accidental purchase

[Isa5CB0]

Hi, 

Months ago I  dowloaded one image from the adobe stock site within the free trial period.I must have inadvetently subscribed to it - I didn't realise that omission of cancellation would result in being charged $39 every month for the subsequent 9 months... I wasn't aware of that until today when my husband found out that his credit card was charged a couple of days ago. Neither of us ever received an email or invoice so we were puzzled upon the discovery. Is there a way to deal with that?  We never used any of the resources... Can I claim at least some of our money back?    

[EvilBugQueen1]

Please contact customer care, https://helpx.adobe.com/contact.html, for assistance with your issue. Let the agent know that you have not used your subscription past the first (free) month.