Accidental Purchase

[default7uuwpxi55n50]

Hello. I accidentally purchased image #65272996. How do I undo the transaction?

[WendellaBee]

Hi @default7uuwpxi55n50,

Can you please confirm the ID number of the asset? This file is no longer available on the site. It was removed in 2019.

[default7uuwpxi55n50]

Looks like that was the product number on the invoice. The image number is 333031962.

[WendellaBee]

Okay that helps, these is a premium asset so you will want to contact customer care for assistance.

https://helpx.adobe.com/contact.html

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