Accidental Purchase

New Here ,
Dec 06, 2021 Dec 06, 2021

Copy link to clipboard

Copied

Hello. I accidentally purchased image #65272996. How do I undo the transaction?

TOPICS
Download , Licensing

Views

52

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Dec 06, 2021 Dec 06, 2021

Copy link to clipboard

Copied

Hi @default7uuwpxi55n50,

Can you please confirm the ID number of the asset? This file is no longer available on the site. It was removed in 2019.

EBQ

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 06, 2021 Dec 06, 2021

Copy link to clipboard

Copied

Looks like that was the product number on the invoice. The image number is 333031962.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Dec 06, 2021 Dec 06, 2021

Copy link to clipboard

Copied

LATEST

Okay that helps, these is a premium asset so you will want to contact customer care for assistance.

https://helpx.adobe.com/contact.html

Click on the chat icon in the lower right portion of the page. If you are unable to see this feature you may need to scroll down before it will appear or set your browser to private or incognito mode. Declining any Adobe Cookies may affect the presence of the chat feature.

EBQ

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources
Buy Adobe Stock
Getting Started