• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
2

Accidental subscription of Adobe Stock

New Here ,
Apr 30, 2022 Apr 30, 2022

Copy link to clipboard

Copied

In february i was trialing Adobe Stock, without planning to ever use or buy it. Today i found out that i seem to have purchased a yearly subscription of Stock, and that adobe is charging me full price for a product i never intended to buy, let alone ever used. I request to have this subscription cancelled without having to pay the cancellation fee. I also would like to get a refund for the months i already paid without ever using the license. 

TOPICS
Account management , General , Licensing , Plans and purchase

Views

179

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , May 04, 2022 May 04, 2022

Please contact customer care, https://helpx.adobe.com/contact.html, for assistance with your issue. Click on the chat icon in the lower right portion of the page. If you are unable to see this feature you may need to scroll down before it will appear or set your browser to private or incognito mode. Declining any Adobe Cookies may affect the presence of the chat feature.

Votes

Translate

Translate
Adobe Employee ,
May 04, 2022 May 04, 2022

Copy link to clipboard

Copied

LATEST

Please contact customer care, https://helpx.adobe.com/contact.html, for assistance with your issue. Click on the chat icon in the lower right portion of the page. If you are unable to see this feature you may need to scroll down before it will appear or set your browser to private or incognito mode. Declining any Adobe Cookies may affect the presence of the chat feature.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources
Buy Adobe Stock
Getting Started