• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Accidentally clicked license button

New Here ,
Aug 11, 2023 Aug 11, 2023

Copy link to clipboard

Copied

Hey, I accidentally clicked images with license and I didn't know that it will activate purchase of the image. It seems that there is some corporote account linked to my profile that is allowed do that kind of thing. Shouldn't there be some warning and how I can undo that?

 

TOPICS
Licensing

Views

101

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Aug 11, 2023 Aug 11, 2023

Copy link to clipboard

Copied

You can't undo that. There is a warning, when you want to licence an asset that costs more than one credit. It's a matter of usability. There is no possibility to undo this.

 

Do you have a teams account?

 

You will need to post the asset ID and a friendly Adobe employee will hopefully chime in.

ABAMBO | Hard- and Software Engineer | Photographer

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Aug 11, 2023 Aug 11, 2023

Copy link to clipboard

Copied

Yes, I have teamas account.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Aug 11, 2023 Aug 11, 2023

Copy link to clipboard

Copied

I'm quite sure I managed to find ID's for those assets. I'm trying to find a way to be contact with Adobe employee? 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Aug 11, 2023 Aug 11, 2023

Copy link to clipboard

Copied

LATEST

Post the ID here. @WendellaBee will give you directions on how to recover the credit, if necessary. If you have a 10 assets per month subscription, one asset more or less counts. If you have a 750 assets per month, it may not even be worth the sweat.

ABAMBO | Hard- and Software Engineer | Photographer

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources
Buy Adobe Stock
Getting Started