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Accidentally clicked license button

New Here ,
Jul 03, 2024 Jul 03, 2024

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Hi,

 

I accidentally clicked a license button to see how much it costs and it said I purchased it? Not sure I really wanted that image.

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Community Expert ,
Jul 03, 2024 Jul 03, 2024

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in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from using the community">

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Community Expert ,
Jul 06, 2024 Jul 06, 2024

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Licence means licence. Sorry for that. Standard licences cost one credit. For anything that costs more than one credit, you get asked for a confirmation. That gets then expensive if you confirm the purchase instead of cancelling.

 

You should post the asset ID here, so that @Contributor1 can verify your purchase and refund the lost credit. If you licenced a Premium image, you have confirmed the purchase. In that case, you will need to check a refund with Adobe customer care.

ABAMBO | Hard- and Software Engineer | Photographer

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