Accidentally clicked license when I meant to preview.

New Here ,
Sep 06, 2018 Sep 06, 2018

Copy link to clipboard

Copied

How do I get rid of the licenses for the following items? I wanted to preview them but I accidentally clicked license.

It seems this has been an issue for other customers. The buttons are very close to one another and there is no confirmation that these licenses were deducting from my monthly credits.

#218401781

#198513035

#213290981

Views

76

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Sep 06, 2018 Sep 06, 2018
Hi Toni,Sorry for the trouble it has caused to you.Since you have accidentally licensed 3 Stock files, I have added 3 image licenses to your account so that you can use it against different images.Hope this helps!Feel free to update this thread in case of any additional questions.Regards,Twarita

Likes

Translate

Translate
Adobe Employee ,
Sep 06, 2018 Sep 06, 2018

Copy link to clipboard

Copied

LATEST

Hi Toni,

Sorry for the trouble it has caused to you.

Since you have accidentally licensed 3 Stock files, I have added 3 image licenses to your account so that you can use it against different images.

Hope this helps!

Feel free to update this thread in case of any additional questions.

Regards,

Twarita

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources
Buy Adobe Stock
Getting Started