Accidentally downloaded and image

[CatAM]

I was browsing images and accidentally downloaded an image by scrolling over it. How can I unlicensed the image?

Image File # 137028453

[twaritar3263062 · Accepted solution]

Hi Catherine,

I see you have Adobe account under the same ID as with forums.

Unfortunately, there is no way to unlicense an image but I have added 1 image license to your account so that you can use it against a different image.

Hope that helps!

Feel free to update this thread in case of any additional questions.

Regards

Twarita

[CatAM]

Thank you for your help!

[twaritar3263062]

You are welcome!

[Corette5D2C]

The said the could not do anything for me when I had the same problem. Uncool.

[WendellaBee]

No it isn't, looking into this for you.

[WendellaBee]

@Corette5D2C I've granted you a replacement license. I'll inform customer care leadership of the difficulty you had resolving this.

[Corette5D2C]

Okay, this is great, thank you so much. I really appreciate it.