Accidentally got a jpeg asset instead of vector

New Here ,
Feb 18, 2022 Feb 18, 2022

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Can I have a refunded credit on the jpeg #455995507? I'm not using it. Thanks

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correct answers 1 Correct answer

Adobe Employee , Feb 23, 2022 Feb 23, 2022
Hello defaultxsm152p37kma,  I have verified that you have licensed asset #455995507 and have granted you a replacement license. Please delete asset from any downloads or library at your end. Hope this helps !!!

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Adobe Community Professional ,
Feb 19, 2022 Feb 19, 2022

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For credits you will need to contact Customer Care.  You can begin a secure chat session by clicking on the chat icon on the bottom right corner of this link:  https://helpx.adobe.com/contact.html

 

adobe chat help.jpg

Note:  Pop-up blockers need to be disabled and cookies need be accepted for the chat to work.

 

 

 


Rob R, Photographer

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Adobe Employee ,
Feb 23, 2022 Feb 23, 2022

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Hello defaultxsm152p37kma, 

I have verified that you have licensed asset #455995507 and have granted you a replacement license. Please delete asset from any downloads or library at your end.

Hope this helps !!!

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