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Accidentally got a jpeg asset instead of vector

New Here ,
Feb 18, 2022 Feb 18, 2022

Can I have a refunded credit on the jpeg #455995507? I'm not using it. Thanks

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Licensing
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correct answers 1 Correct answer

Adobe Employee , Feb 23, 2022 Feb 23, 2022

Hello defaultxsm152p37kma, 

I have verified that you have licensed asset #455995507 and have granted you a replacement license. Please delete asset from any downloads or library at your end.

Hope this helps !!!

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Enthusiast ,
Feb 19, 2022 Feb 19, 2022

For credits you will need to contact Customer Care.  You can begin a secure chat session by clicking on the chat icon on the bottom right corner of this link:  https://helpx.adobe.com/contact.html

 

adobe chat help.jpg

Note:  Pop-up blockers need to be disabled and cookies need be accepted for the chat to work.

 

 

 


Rob R, Photographer
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Adobe Employee ,
Feb 23, 2022 Feb 23, 2022
LATEST

Hello defaultxsm152p37kma, 

I have verified that you have licensed asset #455995507 and have granted you a replacement license. Please delete asset from any downloads or library at your end.

Hope this helps !!!

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines