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Accidentally licensed a photo

New Here ,
Jul 03, 2019 Jul 03, 2019

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Hi there, I was scrolling through and accidentally purchased photo #131587828. Is there any way I can get it refunded?

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correct answers 1 Correct answer

Adobe Employee , Jul 08, 2019 Jul 08, 2019

Hi S. W.,

Apologies for the delayed response. I've confirmed that you licensed this asset and granted you a replacement license.

EBQ

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Community Expert ,
Jul 04, 2019 Jul 04, 2019

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You may need to wait until friendly Sheena Kaul​ or friendly EvilBugQueen1​ intervening. July 4th is ahead, so Adobe is currently operating in low energy mode for NA.

You could, however, try to Contact Customer Care on this.

Report back if you need further help.

ABAMBO | Hard- and Software Engineer | Photographer

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Adobe Employee ,
Jul 08, 2019 Jul 08, 2019

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Hi S. W.,

Apologies for the delayed response. I've confirmed that you licensed this asset and granted you a replacement license.

EBQ

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