Accidentally licensed an image- will I be charged???

New Here ,
Dec 04, 2021 Dec 04, 2021

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NOT impressed with this "license" button.  I clicked on it thinking it would give a drop down with pricing etc. but instead the image was automatically licensed!  Seems like deceptive practices regarding assets!  Will I be charged, and if so, what is the charge?  How do I remove this?  I do NOT need or want a credit... remove it from my account.

 

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Community Expert ,
Dec 05, 2021 Dec 05, 2021

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Yes, there will be a "charge", but the charge depends on your asset. If it is a free asset, the charge, however, is 0. If you do not have a subscription or credits, that are the only assets you can license "on the fly". As you don't give more information, I can't tell you more than this.

ABAMBO | Hard- and Software Engineer | Photographer

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New Here ,
Dec 05, 2021 Dec 05, 2021

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I dont believe there is a charge for what i clicked on.  There are numerous complaints about this "feature" of auto licensing.... extremely frustrating.  Thanks for responding.  Sorry I was so grouchy with my original comment- one of those days! 

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Adobe Employee ,
Dec 06, 2021 Dec 06, 2021

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Hello Danielle22088513h5xl,

Can you pl. share the asset ID details you have accidently licensed 

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Community Expert ,
Dec 06, 2021 Dec 06, 2021

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There are numerous complaints about this "feature" of auto licensing....


By @Danielle22088513h5xl

If you licensed a picture that is not in the free collection, then you will lose a credit. That may or may not be a problem. However, those numerous complaints are probably not that much of an issue. I, for instance, had never a problem with that, and I scan the stock assets quite a lot. The numerous complaints are a relatively small number of users. Users having not the difficulty don't post… Let Vani know the ID, and she will help you.

ABAMBO | Hard- and Software Engineer | Photographer

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