Accidentally Licensed An Image

New Here ,
Dec 12, 2021 Dec 12, 2021

Copy link to clipboard

Copied

Hello I accidentally bought the wrong resource, can I ask for refund or replacement ?

 
TOPICS
Licensing , Plans and purchase , Troubleshooting

Views

45

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Dec 13, 2021 Dec 13, 2021

Copy link to clipboard

Copied

Hello Nathan222115285y6o,

Can you share your Asset ID number you have accidently licensed 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 13, 2021 Dec 13, 2021

Copy link to clipboard

Copied

Hello 

 

It's this one:

#423283267

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Dec 13, 2021 Dec 13, 2021

Copy link to clipboard

Copied

LATEST

Hello Nathan222115285y6o,, 

Thanks for sharing asset ID details. I reviewed 423283267 ID and you will need to contact customer care, https://helpx.adobe.com/contact.html, for assistance with your issue. If you click on the chat icon in the lower right corner you'll see an options link for contacting our custome care team.

Hope this helps !!!

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources
Buy Adobe Stock
Getting Started