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Accidentally Licensed Graphic

New Here ,
Jun 04, 2021 Jun 04, 2021

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I somehow accidentally licensed a stock graphic. I am not even entirely sure how because it's not something I would ever be interested in. I did not download it & have deleted it from my library. Is there a way to "return"/cancel the license? 

ID# 211953471

 

Any assistance with this would be greatly appreciated!!

Progress, always. In all ways.
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Adobe Community Professional ,
Jun 05, 2021 Jun 05, 2021

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There is no way to cancel or return the licence. You can, however, contact Adobe customer care for getting your asset point back: Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. If the chat window fails to open, or is non-responsive, use a different device to start the interaction.

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)

 

You could also wait for @Vani_100 to jump in and help you.

ABAMBO | Hard- and Software Engineer | Photographer

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