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Hello,
As it is the weekend I am unable to reach Customer Service by chat or phone, so I am posting here.
I just accidentally licensed image ID#216320432 while browsing for options:
https://stock.adobe.com/images/colorful-paint-stroke-brushes-set/216320432
There was no confirmation screen I just saw it was instantly licensed, instead of getting the preview. I remember I used to see a confirmation screen before, or maybe that was inside Photoshop?
In either case I really hope you can assist here please.
Thank you so much,
Claudia.
Hi Claudia,
I confirmed your download and as a goodwill gesture have granted you a replacement license. You are correct. There is a confirmation message within the Creative Cloud applications but not on the website.
EBQ
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Hi Claudia,
I confirmed your download and as a goodwill gesture have granted you a replacement license. You are correct. There is a confirmation message within the Creative Cloud applications but not on the website.
EBQ