Accidentally licensed image #216320432

[claudiab71188575]

Hello,

As it is the weekend I am unable to reach Customer Service by chat or phone, so I am posting here.

I just accidentally licensed image ID#216320432 while browsing for options:

https://stock.adobe.com/images/colorful-paint-stroke-brushes-set/216320432

There was no confirmation screen I just saw it was instantly licensed, instead of getting the preview. I remember I used to see a confirmation screen before, or maybe that was inside Photoshop?

In either case I really hope you can assist here please.

Thank you so much,

Claudia.

[EvilBugQueen1 · Accepted solution]

Hi Claudia,

I confirmed your download and as a goodwill gesture have granted you a replacement license. You are correct. There is a confirmation message within the Creative Cloud applications but not on the website.

EBQ