Accidentally licensed item

[Beat23888589nwin]

Hi

i accidentally licensed this item:

441606576

it's the wrong item, and the wrong license type (need it for company website)

i would very much appreciate if you could refund or undo this purchase.

Thank you!

Beat

[moderator corrected link]

[Abambo · Accepted solution]

Is this the asset? 441606576 Your link leads to your library. That's not public.

You will need to wait for @Vani_100 to jump in or you contact Adobe customer care. Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled! If the chat window fails to open, or is non-responsive, use a different device to start the interaction.
Support phone numbers may be found here: https://helpx.adobe.com/contact/phone.html. Please note that phone charges may apply.

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)

[Beat23888589nwin]

Hi!  yes, sorry about the link. it's this asset:

https://stock.adobe.com/uk/images/google-maps-icon-set-map-pin-markers-location-icon-symbol-global-p...

i will wait for @Vani_100

[Abambo]

You're welcome.

[Beat23888589nwin]

i've contacted support via chat. all good, the issue is resolved. thanks 

[Abambo]

You're welcome. Thanks for the update.