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Accidentally licensed wrong image

New Here ,
Dec 30, 2021 Dec 30, 2021

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Dear Adobe-Team,

I accidentally licensed the wrong image. I bought the license for the image with the ID 182167368, but I meant to get the image with the ID 55973005.

Is there any chance you could swap this for me?

Kind regards

Jessica

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correct answers 1 Correct answer

Adobe Employee , Jan 04, 2022 Jan 04, 2022

Hello Jessica22446310z42i,

I have verified that you have licensed asset ID  18216736 and have granted you a replacement license. Please delete asset from any downloads or library at your end.

Hope this helps !!!

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Adobe Employee ,
Jan 04, 2022 Jan 04, 2022

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Hello Jessica22446310z42i,

I have verified that you have licensed asset ID  18216736 and have granted you a replacement license. Please delete asset from any downloads or library at your end.

Hope this helps !!!

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New Here ,
Jan 16, 2022 Jan 16, 2022

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Thank you very much for your hepl 🙂 I have deleted the asset on my computer. 

Kind regards, Jessica

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New Here ,
Aug 28, 2022 Aug 28, 2022

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Hi there,

I accidentally licensed the Image #470190795 could you may assist?

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Adobe Employee ,
Oct 04, 2022 Oct 04, 2022

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Hello Jenny25842435ojo9, 

I have verified that you have licensed asset #470190795 and have granted you 1 replacement credit. Please delete asset from any downloads or library at your end.

Hope this helps !!!

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