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Accidentally Licensed

New Here ,
Oct 31, 2018 Oct 31, 2018

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I was trying to save images to one of my libraries and just realized, I actually licensed them! They're several pictures (7) of basically the same thing, but I only need one! Is there any way to un-license them as I did not mean to license them and do not intend to use them!

Thank you!

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Adobe Employee ,
Nov 12, 2018 Nov 12, 2018

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Hi Kathleen,

Sorry to hear that.

Please share the file IDs which you have accidentally licensed so that we can further assist you.

Regards,

Twarita

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New Here ,
Nov 12, 2018 Nov 12, 2018

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#111341144

#167011159

#175078098

#104022242

#51140940

#181589438

On Mon, Nov 12, 2018 at 10:53 AM twaritar3263062 <forums_noreply@adobe.com>

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Adobe Employee ,
Nov 13, 2018 Nov 13, 2018

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Hi Kathleen,

Since you have accidentally licensed 6 Stock files, I have added six image licenses to your account so that you can use them against different images.

Hope this helps!

Feel free to update this thread in case of any additional questions.

Regards,

Twarita

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