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Accidentally purchased an image, what should I do?

New Here ,
Sep 05, 2018 Sep 05, 2018

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Hi. I accidentally purchased an image (139563829) and tried chatting with the support but they closed the chat as I was answering. Can someone here help me?

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Adobe Employee , Sep 05, 2018 Sep 05, 2018
Hi Andie,Sorry to hear that.Since you have accidentally licensed 1 Stock file, I have added 1 image license to your account so that you can use it against a different image.Hope that helps!Feel free to update this thread in case of any additional questions.Regards,Twarita

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Adobe Employee ,
Sep 05, 2018 Sep 05, 2018

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Hi Andie,

Sorry to hear that.

Since you have accidentally licensed 1 Stock file, I have added 1 image license to your account so that you can use it against a different image.

Hope that helps!

Feel free to update this thread in case of any additional questions.

Regards,

Twarita

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