Accidentally purchased "enhanced licenses" for a number of images

New Here ,
Jan 23, 2021 Jan 23, 2021

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I have a stock subscription but accidentally clicked on "enhanced license" when trying to use up my asset downloads on ten different stock assets. Am I able to downgrade the licenses or cancel the purchases so that this doesn't get charged to my credit card? I think that the issue is that they were templates, which I didn't realize was not covered under my ten asset per month subscription. 

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Adobe Employee ,
Jan 25, 2021 Jan 25, 2021

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Please contact customer care, https://helpx.adobe.com/contact.html, for assistance with your issue. Click on the chat icon in the lower right portion of the page. If you are unable to see this feature you may need to scroll down before it will appear or set your browser to private or incognito mode.

 

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