Copy link to clipboard
Copied
Hello,
I've not used Adobe Stock before in my role and was just putzing around to see how it worked. I test-clicked the blue License button—fully expecting a second confirmation popup or at least details to show first—but was a little surprised when it went ahead and purchased the image and deducted a credit from our account.
Since I don't have any intention of using the accidental image, is there any way it can be removed from the account and the credit restored? Thanks ahead of time.
Copy link to clipboard
Copied
Hello Morgan190,
Can you share Asset ID # you have accidently licensed.
Copy link to clipboard
Copied
Hi, the image ID is #267982783.
Copy link to clipboard
Copied
Hello Morgan190,
I have verified that you have licensed asset #267982783 and have granted you a replacement license. Please delete asset from any downloads or library at your end.
Hope this helps !!!!