Accidently lost my 1 out of 10 assets

[ehsans36879694]

Chat is no help as I don't seem to find it anywhere. Looked through forum already.

I accidentally clicked on licence and lost my asset in one click.

Looked through here but was unable to find the chat.

https://community.adobe.com/t5/stock-discussions/accidently-licensed-image-please-undo/m-p/12848607#...

[ehsans36879694]

Why is there absolutely no way for me contact support?? Chat is closed. I can't find an email anywhere?

[Abambo · Accepted solution]

English language chat is open 24/24 7/7. Other chats may be open during office hours only.

Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled! If the chat window fails to open, or is non-responsive, use a different device to start the interaction.
Support phone numbers may be found here: https://helpx.adobe.com/contact/phone.html. Please note that phone charges may apply.

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)

[ehsans36879694]

I opened the link and went to What are my contact options?

It said to see the chat icon on the right. There was none!

Figured I'd open the page in Chrome. With all cookies accepted. And it is there!

Thanks!

[ehsans36879694]

Same for local site.

[Abambo]

My link opens the chat directly, however, if your settings are restrictive, it maynot work. But that's nothing Adobe or we can influence. Pop-up blockers also my target the callout button. Best is to simply whitelist adobe.com, if you use any ad blocking software/add ons.