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Account Issues.

New Here ,
Dec 17, 2019 Dec 17, 2019

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Hello! I can not sell photos through Adobe Stock. Fotolia and Adobe Stock accounts have been synced. But "Access Denied You do not meet the age requirements for this specific service" appears.

I am over 18 years old for a long time. 🙂

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LEGEND ,
Dec 17, 2019 Dec 17, 2019

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My guess is that you entered the wrong year of birth when you set up the account. You cannot change this yourself (I can't see a place to even check it), so contact Adobe Customer Service. 

Warning, scammers may contact you privately pretending to be Adobe staff. Adobe will never send you a private message asking you to email an account that isn't @adobe.com, or use Skype. These scammers want your credit cards, your personal info, your money and control of your computer, please take care.

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Community Expert ,
Dec 17, 2019 Dec 17, 2019

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Check your birrh date at your Adobe id. May be tgere is a problem with that.

Contact support via the “Contact us” link on the contributor site. Account problems cannot be solved by us users.

Abambo
via mobile phone.
ABAMBO | Hard- and Software Engineer | Photographer

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