acoount validation status issue

[cnastase06]

1. Hi there. My account has a "validation status issue"  and i need a detailed explanation from the adobe team of why all my images are not able to be sold right now.  please reply

[Abambo]

Was the account validaded before?

Please use the "Contact us" at the bottom of the contributor page to contact the Adobe stock team directly. 

[cnastase06]

yes. a payout was pending

[jacquelingphoto2017]

Hi, Have you checked your junk mail folder. It is likely a message was sent to you and was diverted there. If there's no correspondence in junk then contacting Adobe directly is the only way.

Regards

JG