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acoount validation status issue

New Here ,
Oct 21, 2019 Oct 21, 2019

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  1. Hi there. My account has a "validation status issue"  and i need a detailed explanation from the adobe team of why all my images are not able to be sold right now.  please reply

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Adobe Community Professional ,
Oct 22, 2019 Oct 22, 2019

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Was the account validaded before?

 

Please use the "Contact us" at the bottom of the contributor page to contact the Adobe stock team directly. 

ABAMBO | Hard- and Software Engineer | Photographer

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New Here ,
Nov 06, 2019 Nov 06, 2019

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yes. a payout was pending

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Adobe Community Professional ,
Oct 22, 2019 Oct 22, 2019

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Hi, Have you checked your junk mail folder. It is likely a message was sent to you and was diverted there. If there's no correspondence in junk then contacting Adobe directly is the only way.

 

Regards

JG

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