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Ad Stock cancel- can I keep unused images

New Here ,
Jan 18, 2019 Jan 18, 2019

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Hi If I cancel Adobe Stock can I keep my libraries and the ones I have paid for but not chosen yet? I have a few to chose and don’t want lose them. I’m now reading there are cancellation fees!!! The reason people cancel is usually because money is tight. This seems really wrong? I may come back to Stock one day but recently lost a good client- any ideas please

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LEGEND , Jan 18, 2019 Jan 18, 2019

You keep the licensed images, but you don't keep unused credits.

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LEGEND ,
Jan 18, 2019 Jan 18, 2019

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You keep the licensed images, but you don't keep unused credits.

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Adobe Employee ,
Jan 18, 2019 Jan 18, 2019

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Community Expert ,
Jan 18, 2019 Jan 18, 2019

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Cancellation fee: if you cancel an annual contract you need to pay half of the remaining due. And as has been said, the credits will go, but the images you did license will stay accessible.

ABAMBO | Hard- and Software Engineer | Photographer

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