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Adobe Dimension unable to open Adobe Stock Models

New Here ,
Mar 14, 2023 Mar 14, 2023

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I downloaded a 3D shirt model form Adobe Stock, and when I try to open it in Dimension I get an error message saying Unable to Import Model.  I tried upadating my computer and re-installing Dimension.  I then tried opening some starter asset models and several of them did the same thing.  I also tried opening all of the models I've previously downloaded and none of them worked, all of which I have never had an issue with before.  Any guesses?

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Community Expert ,
Mar 14, 2023 Mar 14, 2023

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It would be nice to post the asset ID here. You may akso ask this question in the Dimension forum, as this seams to be a dimension problem and less a model problem.

ABAMBO | Hard- and Software Engineer | Photographer

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