Welcome Dialog

Welcome to the Community!

We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.


Adobe Stock Cancellation & Refund Request

New Here ,
Jan 20, 2020 Jan 20, 2020

Copy link to clipboard

Copied

I have been paying $30/month since May 2019 and recall only using Adobe Stock once. I have a personal Adobe Cloud Subscription and one through my employer and do not use much the Adobe Stock and it is so much complicated to cancel the account.  I went in to cancel my subscription today and was told I would be charged $59.98!? I've already spent $240 on Adobe Stock --- money gone down the drain.

 

Please help me to ensure cancel my account without paying rest of amount and refund my money back.

 

Thank you in advance!

TOPICS
Plans and purchase

Views

67

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jan 21, 2020 Jan 21, 2020

Copy link to clipboard

Copied

LATEST

Hello damienlamar,

Please contact customer care, https://helpx.adobe.com/contact.html, for assistance with your issue.

 

EBQ

EBQ

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources
Buy Adobe Stock
Getting Started