Adobe stock downloads are not full res

New Here ,
Aug 07, 2020 Aug 07, 2020

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Hello, I'm new here. I need help getting the full res file of a stock photo that I licensed.  The download is very low res.  Please help!

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Adobe Employee ,
Aug 12, 2020 Aug 12, 2020

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Hi ageeagee,

Can you please provide the file ID so we can help you troubleshoot?

EBQ

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