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Adobe Stock for Teams - Federated ID

New Here ,
Jun 08, 2021 Jun 08, 2021

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Hi All,

 

We have SSO set up for a user who is using Adobe CC. We know Adobe Stock for Teams set up and when trying to search for the user's address it autocompletes to the federated id with no option to change to the adobe id. Any help would be deeply appreciated.

 

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Fabian

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Account management, Licensing, Plans and purchase, Troubleshooting

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Adobe Employee ,
Jun 08, 2021 Jun 08, 2021

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I'm checking with a colleague about this.

EBQ

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Adobe Employee ,
Jun 08, 2021 Jun 08, 2021

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Hi @fabianfadeyi,

My colleague is fairly certain that a recent change prevents users from having both type1 and type3 ID (Federated) with same email address in the org. You may need to create a new type1 to activate the Team sub for all users in the org.

 

EBQ

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