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Adobe Stock Free Trial charged

New Here ,
Jul 10, 2021 Jul 10, 2021

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I wouldn't have signed up for a free trial if you didn't promote it and allowed me to do so. but behind the scene, I have been charged $39.59 for the first month of the yearly plan. Now I tried to unsubscribe before the completion of the trial period, and if I go ahead, I'll be charged $217.75 for early cancellation.

I'm a subscriber for Adobe suite and I need a fair resolution for this.

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Account management, Plans and purchase

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Adobe Employee ,
Jul 14, 2021 Jul 14, 2021

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Please contact customer care, https://helpx.adobe.com/contact.html, for assistance with your issue. Click on the chat icon in the lower right portion of the page. If you are unable to see this feature you may need to scroll down before it will appear or set your browser to private or incognito mode.

EBQ

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