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Adobe Stock image poor resolution.

Community Beginner ,
Jun 07, 2023 Jun 07, 2023

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I purchased/downloaded a stock image however the resolution is very poor and image is pixelated. AdobeStock_340525187. 

 

Screen shot of 300dpi image showing poor quality. Original download attached.

 

Screenshot 2023-06-07 at 9.49.02 AM.png

[moderator deleted the original attached asset. Please do not attach original files here]

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correct answers 1 Correct answer

Adobe Employee , Jun 07, 2023 Jun 07, 2023

Hello L. McNeal@LivingMagazine, I've verified the issue and granted you a replacement credit. I'll send a few of these images from the series to the content team for review due to excess noise. Thank you for the report and sorry for the problem with the image.

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Community Expert ,
Jun 07, 2023 Jun 07, 2023

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Your screenshot is enough, please do never attach original stock data here, even if they are in that bad quality as you have shown. The resolution is OK, but the picture is noisy as hell, so the quality is not. I would suggest that @Contributor1 checks this (and the rest of this series, as there are more of the same setting).

 

For you, the solution will probably need to be to choose a different asset. Sorry for that.

 

As this is not a bug with the software, I will move this to the discussions.

ABAMBO | Hard- and Software Engineer | Photographer

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Adobe Employee ,
Jun 07, 2023 Jun 07, 2023

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Hello L. McNeal@LivingMagazine, I've verified the issue and granted you a replacement credit. I'll send a few of these images from the series to the content team for review due to excess noise. Thank you for the report and sorry for the problem with the image.

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Community Beginner ,
Jun 08, 2023 Jun 08, 2023

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Thank you

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