These images claim to be transparent but when downloaded as .ai format and converted to PNG, the background is grey-and-white checked:
FILE #: 211055948
FILE #: 184810841
FILE #: 250101318
FILE #: 222843768
This image, FILE #: 189763278, doesn't explicitly claim to be transparent but has the grey-and-white checked background that commonly depicts transparency. Same problem.
Please remove my license for the images and refund the Assets to my account.
Also, how can I get transparent backgrounds on AdobeStock images without software that opens .ai files?
Please contact customer care, https://helpx.adobe.com/contact.html, for assistance with your issue. Click on the chat icon in the lower right portion of the page. If you are unable to see this feature you may need to scroll down before it will appear or set your browser to private or incognito mode.
JPEG files are not transparent. I you need to create a transparent file you would need Adobe Illustrator to create it.