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Adobe Stock Images Error

Community Beginner ,
May 05, 2020 May 05, 2020

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Hi there,

I am having difficulties with the Adobe Stock, please see screengrab below:

SAIPA_0-1588700371556.png

Our Product Subscription plan:

SAIPA_1-1588700371570.png

Looking forward to your response.

TOPICS
Account management, Licensing, Plans and purchase, Terms of use, Troubleshooting

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correct answers 1 Correct answer

Adobe Employee , May 07, 2020 May 07, 2020
Hi SAIPA, Apologies for how frustrating this is. We are waiting for the fix for this and I don't yet have an ETA. I've again granted you some quota to tide you over until this issue is resolved. Please let me know if I can assist you further. EBQ

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Adobe Employee ,
May 05, 2020 May 05, 2020

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Hi SAIPA,

Thank you for reporting this issue. We are in the process of fixing this but I do not yet have an ETA. In the meantime I've granted you some licenses to unblock you. Please reach out to me if you require additional assistance.

EBQ

EBQ

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Community Beginner ,
May 06, 2020 May 06, 2020

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You guys are the best 🤠🤠🤠🤠

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Community Beginner ,
May 07, 2020 May 07, 2020

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Hey there,

 

Just checked again and looks like it's not working again :(! Please help?

 

Thanks

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Adobe Employee ,
May 07, 2020 May 07, 2020

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Hi SAIPA,

Apologies for how frustrating this is. We are waiting for the fix for this and I don't yet have an ETA. I've again granted you some quota to tide you over until this issue is resolved. Please let me know if I can assist you further.

EBQ

EBQ

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Community Beginner ,
May 07, 2020 May 07, 2020

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Thanks a million 😊!

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Community Beginner ,
Aug 29, 2020 Aug 29, 2020

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Hello EBQ,
I have the exact same problem today (and a lot of backlogged work because of this problem 😕 )
Can you help me please ?
Thank you,
Myrtille.

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Adobe Employee ,
Aug 31, 2020 Aug 31, 2020

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You only need to post to one thread.

EBQ

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