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Hello, I have an adobe stock subscription of 10 images per month and I am currently paying € 23.99 including tax and I just received an automatic renewal email with a price of € 35.99 including tax or € 12 more per month! Customer service is obviously unreachable have you also received this email with this big increase?
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Hi @Benoit34760,
Thanks for reaching out. I can see that you are subscribed to one of our promotional Stock subscriptions. I would need to look into this and check with some folks about it. It may take me a couple of days. I'll provide an update when I have more information.
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Hi @Benoit34760,
I do have more information for you. As I mentioned earlier your current subscription has promotional pricing and that pricing expires after one year. The price you are seeing in the message you received is the full price of the subscription.
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I have been a subscriber since 2019 so two years and I have always paid the same price but that's okay, I'm going to look for another cheaper platform because there the increase is a bit abused.
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Sorry I logged in with another account but my message remains the same;) thank you for responding.
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I was wondering. Let me check with another source before you give up on us.