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Adobe Stock Libraries Not Loading

New Here ,
Dec 15, 2022 Dec 15, 2022

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When trying to access my adobe stock libraries, the loading icon just spins, and then at some point am kicked back out to the home screen. This has been happening for the past week. 

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correct answers 1 Correct answer

Adobe Employee , Dec 15, 2022 Dec 15, 2022

Please contact customer care, https://helpx.adobe.com/contact.html, for assistance. Click on the chat icon in the lower right portion of the page. If you are unable to see this feature you may need to scroll down before it will appear or set your browser to private or incognito mode. Declining any Adobe Cookies may affect the presence of the chat feature.


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Adobe Employee ,
Dec 15, 2022 Dec 15, 2022

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Please contact customer care, https://helpx.adobe.com/contact.html, for assistance. Click on the chat icon in the lower right portion of the page. If you are unable to see this feature you may need to scroll down before it will appear or set your browser to private or incognito mode. Declining any Adobe Cookies may affect the presence of the chat feature.


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New Here ,
Dec 15, 2022 Dec 15, 2022

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It just gives me a bot that doesn't answer the problem.

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Adobe Employee ,
Dec 15, 2022 Dec 15, 2022

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Type in the word agent. That should get you to an actual person.

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New Here ,
Jun 06, 2023 Jun 06, 2023

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Did you find a solution with the library  not loading

 

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