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Adobe Stock Libraries won't load

New Here ,
May 20, 2020 May 20, 2020

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Screen Shot 2020-05-20 at 3.34.44 PM.png

 

Trying to share some libraries I created in Adobe Stock and none of them will load - I've tried clearing cache and using different browsers. Is anyone else experiencing this currently?

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New Here ,
May 20, 2020 May 20, 2020

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Yes. Stock libries are not loading online or updating in the apps. Must be an Adobe problem. Not convenient timing. And Adobe doesn't post when they're having issues. 

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New Here ,
May 20, 2020 May 20, 2020

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Yes, we are experiencing the same issue. I had added 3 or 4 new libraries this morning and now ready to use them but getting same error - "libraries won't load"...

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Adobe Employee ,
May 20, 2020 May 20, 2020

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Thank you, we are aware of the issue and working to resolve it. Please try again in a little while.

EBQ

EBQ

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New Here ,
May 20, 2020 May 20, 2020

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Can you please post here when it's fixed?

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New Here ,
May 20, 2020 May 20, 2020

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It's working again for me, THANKS!

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Community Beginner ,
Aug 30, 2020 Aug 30, 2020

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It's not working again today. This really isn't good enough, Adobe.

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Community Beginner ,
Aug 30, 2020 Aug 30, 2020

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Nor does it help pour oil on troubled waters that I've just been inundated with 5 of 6 emails from Adobe Support Community Mailer telling me that I have a new rank (twice), and that I've earned the first Like Given Badge, the first Reply Badge and the first Received Badge. I can't believe this is part of a good approach to customer service. Moreover, this isn't what I expected when I left the "email me when someone replies" box ticked. If I un-tick the box, I'll probably never hear another thing about this problem and just cancel my subscription at the renewal date. If there's a library bug, Adobe, fix it for once and for all, please. The history of this and similar glitches goes back too looong a way.

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Community Beginner ,
Aug 30, 2020 Aug 30, 2020

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It's working again at the moment, thank you.

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Adobe Employee ,
Aug 31, 2020 Aug 31, 2020

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LATEST

Issue has been resolved.

 

Locking this conversation.

EBQ

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